Alternate TextTo enhance service speed and avoid tariff delays, we've opened a US warehouse. All US orders ship directly from our US facility.
Home > How to order

1. Ordering Methods​
​1.1 Purchase Order​
We will provide you with an official quotation, based on which you may generate a purchase order containing:

  • Shipping address (for goods delivery)
  • Billing address (for invoice receipt)

​Our Standard Procedures:​
• Commercial invoice issued simultaneously with shipment
• Payment via T/T to specified bank account within 30 working days of invoice receipt

​Contact:​
order@dcchemicals.com / sales@dcchemicals.com


​1.2 Online Order by Credit Card​
• Place orders directly through our website
• ​​Automatic Process:​

  1. PayPal invoice link generated upon successful order submission
  2. Complete payment via credit card through PayPal's secure gateway

​Alternative Method:​
If encountering online ordering difficulties:

  1. Email product requirements (specifications + quantities) to:
    ​Sales Department:​​ sales@dcchemicals.com
  2. Receive manually created PayPal invoice
  3. Process credit card payment via invoice link

​1.3 Order via Thermo Fisher (U.S. Customers)​
​For:​
• Clients with direct ordering challenges
• Companies where we are not on approved supplier lists

​Process Flow:​
​Option A​
→ Forward our quotation to Thermo Fisher:
Encompass.Sourcing@thermofisher.com

​Option B​
→ Direct inquiry to Thermo Fisher for:

  • Product availability checks
  • Order quantity confirmation
  • Customized quotations

​Post-Processing:​
• Products/prices uploaded to Thermo Fisher e-commerce platform
• Order completion through Thermo Fisher portal

​Key Advantages:​
✓ Streamlined procurement
✓ Unified invoicing/logistics
✓ Corporate protocol compliance


​Payment Notice:​
We do not accept check payments.

2 Customs Duty & Clearance Policy​
Under current U.S. tariff regulations, a fixed customs processing fee of ​​USD 125​​ (including duty assessment and clearance handling charges) will be levied by U.S. Customs. This amount is:

  • Explicitly itemized in our quotations
  • Advanced by DHL as the customs broker on your behalf
  • Reimbursed to DHL through our logistics account

​Current Shipping Timeline​​ (China to U.S. destinations):
✓ ​​5-6 business days​​ door-to-door delivery under DDP (Delivered Duty Paid) terms

​Policy Compliance Notice:​
We continuously monitor U.S. Customs and Border Protection (CBP) regulation updates. Any tariff policy amendments will be immediately reflected in:

  1. Duty prepayment procedures
  2. Shipping time estimates
  3. Cost allocation methodology

This translation:

  • Specifies DDP incoterms compliance
  • Distinguishes between duty payments and brokerage fees
  • Maintains CBP terminology standards
  • Includes regulatory change contingency protocol

 

3 Delivery:
 

3. Delivery Terms​
• ​​Carrier Selection​​:

  • Primary partners: DHL, FedEx, UPS, TNT, EMS
  • Final carrier determination at seller's discretion

• ​​Hazardous Materials​​:

  • Transported in compliance with Chinese DOT regulations
  • Cost-effective routing guaranteed

• ​​Partial Shipments​​:
✓ Permitted with separate invoicing
✓ Each installment payable per invoice terms

• ​​Important Notes​​:

  • Non-standard carrier requests may incur:
    ▪ Extended delivery timelines
    ▪ Additional handling fees
  • Delivery delays do not void buyer's acceptance obligations

4. Bulk Purchasing​
• ​​Volume Discounts​​:
Available for qualified bulk orders

• ​​Inquiry Methods​​:

  1. Email: sales@dcchemicals.com
  2. Online: Product page bulk request form